Last Updated: December 13, 2025

Postiche Wigs partners with select overseas manufacturers and vendors to offer a curated selection of products through our Vendor Storefront. Please review the information below carefully before placing an order, as vendor-fulfilled items operate under different terms than standard Postiche Wigs products.

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Shipping & Fulfillment

Vendor Storefront orders are fulfilled and shipped directly from third-party suppliers. As a result, Postiche Wigs does not directly control processing times, shipping methods, or delivery schedules.

Once an order has been fulfilled, a tracking number will be provided so you may monitor the status of your shipment.

Based on typical vendor timelines:

• Estimated processing time: 4–5 business days

• Estimated shipping time: 7–10 business days

Please note that shipping services and delivery estimates selected at checkout (e.g., USPS 2–3 Day Ground Advantage) may not accurately reflect actual delivery times for vendor-fulfilled orders. Delivery timelines may vary due to international transit, customs clearance, and other factors outside of our control.

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Refunds & Exchanges

Due to the nature of vendor-supplied products, most Vendor Storefront purchases are final sale.

We make every effort to provide accurate product descriptions and details to help you make an informed purchase. If an issue arises with your order and a resolution is feasible, Postiche Wigs will contact the vendor on your behalf to explore the possibility of a refund or exchange.

• All concerns must be reported within 2 days of delivery.

• Refunds or exchanges are not guaranteed and are subject to the vendor’s individual policies and the condition of the product.

While we strive to advocate for our customers whenever possible, certain items may not be eligible for return or refund due to vendor restrictions.

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Minimum Order Quantity (MOQ)

All items listed on the Vendor Storefront are subject to the vendor’s Minimum Order Quantity (MOQ) requirements.

• The MOQ for each product is clearly stated in the product description.

• Customers are responsible for reviewing and selecting the correct quantity prior to checkout.

• Orders that do not meet the stated MOQ may be delayed or canceled.

Ensuring the correct quantity is selected will help avoid processing issues and fulfillment delays.

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Acknowledgment

By purchasing from the Vendor Storefront, you acknowledge and agree to the terms outlined in this policy. We appreciate your understanding and patience as we work closely with our vendors to deliver your order as efficiently and securely as possible.

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