Moana

Returns.

Wigs, bundles, closures, lashes, ALL hair products are FINAL SALE on purchases.

Please take your measurements and select all options very carefully. I make all my wigs according to varying specifications to ensure a universal fit. Please note, I am not responsible for improper fit due to measurement miscalculations.

I am also not responsible for variances in color caused by monitor settings. I will try to describe the color as best as possible both in text and photos on the item sale page.

It is your responsibility to ensure you select the correct items.

*Cancellations are only accepted within 48 hours of original purchase date.

Shipping.

Processing time for ready to ship wigs and all accessories is Same Day for orders before 5pm and Next business day for orders after 5pm.  

 READY TO SHIP units are SAME BUSINESS DAYS (not including weekends or holidays).

 CUSTOM MADE  units range from 3-4 BUSINESS DAYS (not including weekends or holidays).

WIG MAINTENANCE  units range from 4-5 BUSINESS DAYS (not including weekends or holidays).

 BUNDLES and CLOSURES range from Same Day for orders before 5pm (not including weekends or holidays).

PRE ORDER WIGS range from 7-10 BUSINESS DAYS (not including weekends or holidays).

Tracking numbers where applicable will be given. To better track your order please create an account.

Lost or Stolen Packages.

I am NOT responsible for any lost or stolen packages. You will not receive a refund for lost or stolen packages. All Packages come with Tracking numbers. If you know you will not be home on the expected arrival date and time, you can request to have you package held at your post office or pick up locations.